Senior Commercial Service Technician
Build Your Future with Integrity, Excellence & Opportunity at Mallick Mechanical Services
Senior Commercial Service Technician
Mallick Mechanical Services is hiring Senior Commercial HVAC Service Technicians who value quality service above all else. If you’re ready to work at a company where your skills are appreciated and you are properly supported, this is the right fit for you!
This role requires strong technical competency, customer-facing professionalism, and the ability to work independently in occupied commercial environments. This role serves as a technical authority in the field and a mentor to junior technicians while upholding the company’s operational, safety, culture, and customer service standards.
Role Expectations
Troubleshoot and repair all manner of commercial HVAC systems: rooftop units, chillers, VRF/VRV systems, boilers, cooling towers, VAVs, mini-splits, etc.
Perform Preventative Maintenances on commercial equipment – includes detailed checks, controls knowledge, and thorough documentation.
Requires the ability to understand and perform maintenance instructions from the manufacturer as well as aligning contracted scope and company standard scopes.
Perform and oversee startup, commissioning, and functional testing of repaired or newly installed equipment.
Mentor and coach junior and mid-level technicians through on-the-job guidance and technical support.
Assist with training initiatives, troubleshooting workshops, and best-practice development.
Interface professionally with building owners, property managers, facility staff, and general contractors acting as the Company’s primary technical authority.
Clearly communicate findings, repair options, timelines, and cost implications to customers.
Maintain a clean, safe, and professional work environment at all job sites.
Accurately complete service tickets, work orders, and daily reports using company systems. Provide clear notes to support billing, warranty claims, and follow-up work.
Participate in training, certifications, and ongoing technical development.
Support company values, culture, and customer service standards.
Regularly lift tools and equipment up to 50 lbs.
Regularly climb ladders, work on rooftops, and access confined spaces.
Regularly work outdoors in varying weather conditions.
On-call or after-hours work may be required based on service demands.
Position Summary
Required Qualifications
10+ Years of Commercial HVAC Service Experience
Journeyman License
EPA Universal Certification
Valid driver’s license and acceptable driving record
Safety-oriented, reliable, team-player mindset
Strong communication skills and technical writing skills
Proficiency in industry standard technology (smartphones, tablets, MS Office, dispatch/reporting software)
Extensive experience troubleshooting and repairing packaged rooftop units, boilers, chillers, VRF/VRV systems, ductless systems, etc.
Experience in manufacturer-specific diagnostic software (e.g. Diamond Builder Software, LG MV, etc.)
Ability to read schematics, wiring diagrams, and mechanical drawings
Strong troubleshooting and problem-solving skills
Ability to work independently with minimal supervision
Passion for customer service
Preferred Qualifications
OEM training or factory certifications
Experience with building automation systems (BAS)
OSHA 10 or OSHA 30 certification
Other Benefits & Perks
Competitive Pay
Wages that reflect your experience and reward your hard work.
Paid Vacations & Holidays
Work-life balance with paid vacation time and company-observed holidays.
Company-Provided Vehicles
Stocked van with gas card.
(For Eligible Employees)
Company Cell Phone & iPad
Stay connected and efficient.
(For Eligible Employees)
Uniforms & Tool Program
We provide uniforms and prioritize your safety with gear and resources.
License Assistance & Training
Grow your career with licensing support and training opportunities.
Safety Culture & Training
Safety is a top priority at Mallick Mechanical Services — we equip every team member with the proper training, gear, and support to ensure every job is done the right way, without cutting corners. Your well-being on the job isn’t just important — it’s non-negotiable.
Mallick Mechanical Services is a drug-free workplace. All prospective employees must undergo a pre-employment drug test. All positions require random drug testing as a condition of employment and/or placement at a job site. A background check is also required as part of our pre-employment processes, as well as security clearance for secure project sites. MMS is an equal opportunity employer (M/F/H/V) and encourages diversity in the workplace.
Benefits & Growth Opportunities
Health, Vision, and Dental Insurance
Employer-backed life insurance policy and additional life insurance options
401k plans
Competitive pay based on experience
Company vehicle, gas card, tablet, and phone for eligible employees
Training support for licensing and continuing education
Ongoing safety training in a culture that prioritizes safe, high‑quality work
Tool purchase program
Company provided uniforms
PTO & Paid holidays
Overtime and Premium Pay opportunities
Bonus opportunities
Career Advancement – Lead Roles, Senior Tech, Supervisory Opportunities.
As we grow, so will the opportunities available to you!
Why Join Mallick Mechanical Services?
With a legacy of excellence and innovation set by Mallick Plumbing & Heating (MPH) and Mallick Mechanical Contractors (MMC), Mallick Mechanical Services (MMS) was founded with the goal of building a reputation as a trusted advisor in the HVAC service space. Today, MMS joins MPH in upholding the trusted Mallick name—delivering exceptional service, advanced solutions, and a commitment to lasting relationships.
MMS’ leadership draws on over 80 years of experience in the industry. MMS specializes in HVAC service, maintenance, replacements, and special projects for both commercial and residential clients. MMS serves the DC-Maryland-Northern Virginia area primarily centered around Montgomery County.
