Residential Service Technician
Build Your Future with Integrity, Excellence & Opportunity at Mallick Mechanical Services
Residential Service Technician
Mallick Mechanical Services is hiring Residential HVAC Service Technicians who are looking for fast-paced, high-quality work and who are looking to expand their skillset further. This role requires strong technical competency, customer-facing professionalism, and the ability to work independently in occupied residential environments.
Role Expectations
Troubleshoot and repair all manner of residential HVAC systems: air handlers, furnaces, heat pumps, air conditioners, humidifiers, boilers, etc.
Perform Preventative Maintenances on residential equipment – includes detailed checks, sequence knowledge, and thorough documentation.
(Requires the ability to understand and perform maintenance instructions from the manufacturer as well as executing upon company standard procedures.)
Perform and oversee testing of repaired or newly installed equipment.
Interface professionally with homeowners, property managers, facility staff, and general contractors.
Clearly communicate findings, repair options, timelines, and cost implications to customers.
Maintain a clean, safe, and professional work environment at all job sites.
Accurately complete service tickets, work orders, and daily reports using company systems, including clear notes to support billing, warranty claims, and follow-up work.
Participate in training, certifications, and ongoing technical development.
Support company values, culture, and customer service standards.
Regularly lift tools and equipment up to 50 lbs.
Regularly climb ladders, work on rooftops, and access confined spaces.
Regularly work outdoors in varying weather conditions.
On-call or after-hours work may be required based on service demands.
Position Summary
Qualifications
3-5 Years of Residential HVAC Service Experience
EPA Universal Certification
Journeyman License
Valid driver’s license and acceptable driving record
Safety-oriented, reliable, team-player mindset
Strong communication skills and technical writing skills
Proficiency in industry standard technology (smartphones, tablets, MS Office, dispatch/reporting software)
Proven experience troubleshooting and repairing residential HVAC equipment.
Ability to read schematics, wiring diagrams, and mechanical drawings
Strong troubleshooting and problem-solving skills
Ability to work independently with minimal supervision
Passion for customer service
Preferred Qualifications
OEM training or factory certifications
OSHA 10 or OSHA 30 certification
Other Benefits & Perks
Competitive Pay
Wages that reflect your experience and reward your hard work.
Paid Vacations & Holidays
Work-life balance with paid vacation time and company-observed holidays.
Company-Provided Vehicles
Stocked van with gas card.
(For Eligible Employees)
Company Cell Phone & iPad
Stay connected and efficient.
(For Eligible Employees)
Uniforms & Tool Program
We provide uniforms and prioritize your safety with gear and resources.
License Assistance & Training
Grow your career with licensing support and training opportunities.
Safety Culture & Training
Safety is a top priority at Mallick Mechanical Services — we equip every team member with the proper training, gear, and support to ensure every job is done the right way, without cutting corners. Your well-being on the job isn’t just important — it’s non-negotiable.
Mallick Mechanical Services is a drug-free workplace. All prospective employees must undergo a pre-employment drug test. All positions require random drug testing as a condition of employment and/or placement at a job site. A background check is also required as part of our pre-employment processes, as well as security clearance for secure project sites. MMS is an equal opportunity employer (M/F/H/V) and encourages diversity in the workplace.
Benefits & Growth Opportunities
Health, Vision, and Dental Insurance
Employer-backed life insurance policy and additional life insurance options
401k plans
Competitive pay based on experience
Company vehicle, gas card, tablet, and phone for eligible employees
Training support for licensing and continuing education
Ongoing safety training in a culture that prioritizes safe, high‑quality work
Tool purchase program
Company provided uniforms
PTO & Paid holidays
Overtime and Premium Pay opportunities
Bonus opportunities
Career Advancement – Lead Roles, Senior Tech, Supervisory Opportunities.
As we grow, so will the opportunities available to you!
